Shipping policy
This Shipping Policy applies to orders placed through www.ziftory.com, operated by Elite Carrier Solutions Services under the brand name ziftory.
Order Processing
Orders are processed after successful confirmation of the order and payment.
We aim to process and dispatch orders as soon as reasonably possible.
Estimated Delivery Time
Customers can generally expect delivery within approximately 7–10 days.
However, delivery may sometimes take longer due to:
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Courier delays
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Weather conditions
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Public holidays
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Transportation delays
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Remote-area delivery
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Operational issues
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Unforeseen circumstances beyond our reasonable control
Therefore, 7–10 days is an estimated delivery timeframe and not a guaranteed delivery date.
Customised Products
Some products sold by ziftory are customised and/or 3D printed. Such products may require additional processing time depending on the nature and complexity of the customization.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address and contact information.
Delays caused by an incorrect or incomplete address may be outside our responsibility.
Damaged Products
If a product is received damaged, please contact ziftory@gmail.com as soon as possible after delivery.
Please provide the order details and photographs/videos of the damaged product and packaging when requested.
After verification, an eligible damaged product may be replaced according to our Replacement Policy.
Contact
ziftory
Operated by Elite Carrier Solutions Services
Customer Support Email: ziftory@gmail.com
Company Email: elite.services@gmail.com
Address:
296 Sarai shekh satrikh road,
chinhat lucknow,
uttarpradesh, 226028, India