At ziftory, we sell 3D printed products and customised gifting items. ziftory is a brand operated and managed by Elite Carrier Solutions Services, a proprietorship business.

Damaged Products

We provide replacement only if the product is received damaged.

If you receive a damaged product, please contact us at ziftory@gmail.com as soon as possible after delivery.

To process a replacement request, we may ask you to provide:

• Order number

• Customer name

• Contact details

• Clear photographs of the damaged product

• Photographs or videos of the packaging, if requested

• Any other information reasonably required to verify the damage

Our team will review the information provided before approving a replacement.

Replacement Conditions

Replacement is subject to verification of the reported damage.

Customers should retain the damaged product and its original packaging until the replacement request has been reviewed.

Replacement is subject to product availability.

Refunds

We do not provide refunds under our standard policy.

If a product is verified to have been received damaged, the applicable remedy is replacement of the product, subject to verification and availability.

Cancellation

If you wish to cancel an order, please contact us at ziftory@gmail.com as soon as possible.

Cancellation may not be possible once an order has been processed, customised, manufactured, or dispatched.

For customised products, cancellation may not be possible once customization or production has started.

Contact

ziftory
Operated by Elite Carrier Solutions Services

Customer Support Email: ziftory@gmail.com
Company Email: elite.services@gmail.com

Address:
296 Sarai shekh satrikh road,
chinhat lucknow,
uttarpradesh, 226028, India

GSTIN: 09CINPK7612M1ZM